Visiting Horizon Med Spa for the First Time? Here’s What to Expect
- klosik
- 4 days ago
- 7 min read
Updated: 3 days ago
Welcome to Horizon Med Spa
Meet Jacqueline, Your Patient Care Coordinator
Hi, My name is Jacqueline! I'm the Patient Care Coordinator at Horizon Med Spa and the first face you'll see when you walk through the door at one of our locations in Kansas City or Shawnee!
If you're thinking about booking your first appointment at Horizon Med Spa, Kansas City's Premier Med Spa, congratulations! You're taking a big step towards feeling confident in your skin.
We have multiple professionals to help make you feel your absolute best while making you feel right at home. Whether you're coming in for neurotoxins, a facial, hormone replacement therapy, or just for a consultation to figure out what suits your needs best we have got you covered!
What to Expect Before You Arrive
Booking Options and How to Schedule Your Appointment
Here at Horizon Med Spa in Kansas City, we have a couple different options for you to choose from when booking your appointment. You can easily book an appointment at Horizon Med Spa by clicking "Schedule" on our website. If you have any questions on what to book or how much our services are, visit our "Services" page.
If you would rather talk with someone on the phone, you are always welcome to call our Kansas City Plaza or Shawnee, KS office and someone would happily answer any questions and help you book your appointment that way!
Confirmation Calls and Reminder Texts
Do not worry about forgetting your appointment here at Horizon Med Spa. You will always either get a text, call or email from our automated system to make sure you remember your appointment and are ready!
Are There Any Forms I Need To Complete Before My Appointment?
No! All you need to bring to your appointment is yourself and a smile.
When you arrive, we’ll have a few quick forms ready for you to complete in the office. They’re simple and only take a few minutes, so there’s no need to rush or arrive too early. Plan to arrive about 10 minutes before your appointment. We want your visit to feel relaxed from the moment you walk through the door.
What to Expect When Walking into Horizon Med Spa and Wellness
A Warm Welcome from Our Team
You will be warmly greeted by myself, Jacqueline, the Patient Care Coordinator. After you're greeted you will be handed an iPad to fill out a few forms and consents (3-10 minutes). Please note that we do not accept insurance.
Relax and Refresh While You Wait
Once you sit down with the iPad you can help yourself to coffee or any of our complimentary drinks in the fridge. We also have mints and lots of chocolate options for you to enjoy while you wait.
Minimal Wait Times
You should expect to be seen promptly after your forms are filled out. It is usually no more than a 10 min wait if at all! Our providers try their best to get you as promptly as they can.
What to Expect When Meeting with Your Horizon Med Spa Provider
What you can expect when meeting with your Horizon Med Spa provider depends on what appointment you are coming in for! Each appointment has different standards of what is being done.
A Personalized Consultation Experience
You can expect to feel welcome, comfortable and heard at all of your appointments at Horizon Med Spa. Each of our providers will make you comfortable to share your concerns. They will listen to you and talk through your care options.
Each of our providers are very transparent about pricing and will make sure you understand the price of our services before making a commitment!
Typical Appointment Lengths by Service Type
At Horizon Med Spa, every appointment is designed with your comfort and time in mind. Whether you’re visiting for a quick injectable touch-up or a full aesthetic treatment, our goal is to provide a seamless experience from start to finish. Here’s a general idea of how long you can expect to be with us during your visit.
Injectables
Our injectable appointments are efficient yet never rushed. Treatments like Dysport, Daxxify, or Botox typically take about 30 minutes, while filler appointments range from 60 to 75 minutes to allow time for precision and care. PRF and Sculptra sessions usually last around 45 minutes, giving your provider plenty of time to deliver natural, beautiful results.
Nurse Practitioner Wellness Visits
If you’re visiting one of our nurse practitioners for a wellness consultation, you can expect your appointment to last about an hour. This time allows for a thorough discussion of your health history, goals, and any questions you may have about hormone therapy, weight management, or other wellness services.
Esthetic Treatments (HydraFacials, IPL, Morpheus8, Laser Hair Removal)
Our esthetic treatments vary in length depending on the service and your specific needs. HydraFacials generally take about an hour to an hour and 15 minutes, while IPL treatments last around 45 minutes. Morpheus8 sessions are more in-depth and typically run about an hour and a half. For laser hair removal, appointment times range from 30 minutes to an hour, depending on the size of the treatment area.
No matter which service you receive, you can expect each room to be exceptionally clean, private, and comfortable. Every detail is designed to make you feel cared for, relaxed, and confident in your treatment experience.
After Your Appointment At Horizon Med Spa
Checking Out and Product Purchases
Once you and your provider are done with your service, the provider will walk you up front to then check out.
When you're checking out, this is when you can buy products if anything has caught your eye or if you and your provider have talked about a product you are interested in! I will gladly help you with the pricing of these products, what they consist of, and what they can do for you! We carry brands such as Obaji, SkinBetter, Colorescience, and Omnilux.
Accepted Payment and Financing Options
When checking out we take many forms of payment including:
Credit card
Debit card
Cash
Check
Most HSA/FSAs
We also take financing programs such as:
If you are interested in any of the financing options we can help you choose which one to use and help you through the process if you don't already have one of these!
Scheduling Follow-Up Appointments
Some appointments require a follow up appointment. If one of those is needed, I can help you schedule that! I also will help you schedule any other services you would like to have done here at the end of your appointment!
Why Patients Love Horizon Med Spa
At Horizon Med Spa, every detail of your visit is designed with you in mind. From the warm welcome at the front desk to the private, comfortable treatment rooms, our patients consistently share how cared for and heard they feel during each appointment. Our highly trained providers take time to understand your goals, explain every step of the process, and create personalized plans that deliver real results.
Whether you’re visiting for your first Botox treatment, a HydraFacial glow, or hormone replacement therapy, you’ll leave feeling confident, informed, and refreshed. It’s this blend of expertise and genuine connection that keeps Kansas City med spa patients coming back again and again.
Read what our clients have to say!
"I love my results every time! The staff is so friendly and knowledgeable! Highly recommend!"
ALLIE
"Beautiful, clean, and friendly space with knowledgeable staff!"
DANIELLE
"The Horizon Med Spa staff is wonderful. They are supportive and talk through any concerns I have!"
JODI
Book Your First Appointment Today
Ready to begin your aesthetic or wellness journey? Booking your first appointment at Horizon Med Spa is simple and stress-free. You can schedule online in just a few clicks or call our Shawnee Med Spa or Plaza Med Spa location to speak directly with our friendly team. We’ll guide you through choosing the right treatment, answering any questions, and preparing for your visit.
Most importantly, we hope you love your experience with us and feel welcome, cared for, and heard. We are always a phone call away if any questions or concerns occur after your appointment.
Frequently Asked Questions About Visiting Horizon Med Spa and Wellness
How do I book my first appointment at Horizon Med Spa?
You can book directly online through our website or call our Shawnee Med Spa or Plaza Med Spa location to speak with a team member. We’ll help you find the right service and provider for your needs.
Do I need to fill out forms before my appointment?
No pre-visit forms are needed. You’ll complete your consent and intake forms in-office on an iPad. It only takes a few minutes.
What should I expect during my first med spa visit?
Expect a warm welcome, a private consultation with your provider, transparent pricing, and customized recommendations for your aesthetic or wellness goals.
How long will my first appointment take?
Most initial visits last 30–60 minutes, depending on the treatment. Injectables and facials take about an hour, while consultations may be shorter.
What payment methods does Horizon Med Spa accept?
We accept cash, credit cards, debit cards, and most HSA/FSA cards. Financing options include Cherry, PatientFi, and CareCredit for added flexibility.
Will I be able to purchase products after my treatment?
Yes! Our patient care team can recommend medical-grade skincare and wellness products that complement your treatment results.
About Kimberly Losik
Owner of Horizon Med Spa and Wellness
Kimberly Losik, a board certified nurse practitioner, is the Founder, Owner and Medical Director of Horizon Med Spa and Wellness. Kimberly has earned multiple degrees including a bachelors in Kinesiology, a bachelors in Nursing, as well as a Masters in Nursing. For over a decade, she has earned experience in Orthopedics, Geriatrics, Internal medicine, Medical weight loss, aesthetics and anti-aging medicine.
Her passion to help patients look and feel like the best version of themselves was the foundation of Horizon Med Spa, which began in early 2020. Since then, she has attended numerous trainings, conferences and seminars to continue to offer patients the best solutions Additionally, she is a clinical trainer for the company Inmode, an internationally recognized leader in the aesthetic industry.